Hybrid Remote HR is Way More Than Zoom Interviews These Tools can Help

Michael Cardamone, CEO and Managing Partner of Forum Ventures

Hybrid Remote HR Is Way More Than Zoom Interviews. These Tools Can Help.Michael Cardamone, CEO and Managing Partner of Forum Ventures

HR leaders, all eyes are on you right now. With the majority of people (92%) wanting either all-remote or hybrid-remote work in the near future, nearly every rhythm, process, and framework you have used in the past will need to be adapted to this new reality. That’s a lot of work, and at the same time, a lot of exciting opportunities.

As an early-stage B2B SaaS investor with Forum Ventures, I see hundreds of promising tech companies that solve a wide range of problems. One SaaS vertical that we invest in is HRTech – and right now there are a lot of impressive companies solving for HR-related things like remote recruitment and hiring, diversity and inclusion, remote work set up, mental health in the workplace, and more.

"Michael Cardamone, CEO and Managing Partner of Forum Ventures"

In this article, I’ll run through some of the biggest challenges HR professionals are likely to face in a hybrid-remote future and share some of the companies we’ve invested in that can help companies thrive in this new working world.

Workforce development and planning

Figuring out what roles to hire for and forecasting talent needs is made both easier and harder by remote work.

On one hand, you’ve got access to talent from anywhere, meaning a deeper and more diverse talent pool. On the other hand, if you choose to build a team from anywhere, you have to coordinate planning and workforce development on a global scale, even if you’re only building out a small team. And you’ll have to think about which roles need to have geographic boundaries versus which can be done from anywhere.

Tools like Symba can help automate this process. This easy-to-use platform puts everything to do with workforce development under one roof, getting rid of spreadsheets and providing metrics to enable companies to iterate and scale as time goes on.

Hiring, onboarding, and compensation management

When hiring in a hybrid remote world, you need to manage time zones, Zoom calls, in-office visits for some candidates, pay scales around the world, health insurance in different areas, and more. It’s not like you haven’t done this before, it’s just that it probably feels like 10x as much work with more remote candidates and often the HR team hasn’t been given the budget to hire more people to help with it all.

For global compensation management, tools like Compaas can speed up the process. The platform provides insight into how folks are paid today, forecast and see market trends in real-time, communicate total compensation to employees, and help future hires with forward-looking analytics.

In a remote world, even a small startup can see hundreds of applications for a job posting, which can unfortunately result in great candidates getting lost in the process, accidentally ghosted, or receiving canned rejection emails. Knac helps recruiters automatically screen 100% of resumes using data to remove bias in the application process and improve the overall candidate experience.

Mental health and connectivity

Mental Health has become top of mind for HR executives as employees deal with interpersonal disconnection resulting from remote work, the ramifications of COVID-19, as well as the ongoing stress from high-pressure startups.

Autumn is a platform that uses “passive-AI” to observe employee actions and notify HR when burnout is on the way (with a strict Privacy-By-Design structure, so no one’s personal information is ever at risk). The platform then helps companies support their people and helps employees find resources on their own.

Professional development and employee management

HR departments have another mandate to support employees with professional development. Doing that in a hybrid remote environment means creating equal growth opportunities for both in-office and remote employees.

When it comes to broad-based employee management like PTO, onboarding, team bonding, direct report 1-on-1s, and candidate referrals, Roots Technologies gives you everything through Slack.

Another startup Satellite is a powerful remote learning company that helps individuals outside of main tech hubs become technology sales professionals via training programs, bootcamps, and a supportive community of mentors, no matter where they live. They then provide tech companies with new sales talent that has been trained in both the skills they need and the environment they will be working in to start contributing quickly, and effectively – remotely.

Managing physical infrastructure remotely

In the office, HR teams have to manage desks, chairs, laptops, screens, printers, and more. All of this is still necessary in a remote environment as you send hardware to remote employees and manage retrieval when employees decide to move on.

Companies like Firstbase help automate and manage remote worker setup, providing HR teams with a single source of truth for all the physical goods associated with remote work. It also works across hybrid environments, helping to manage both the at-home kits plus in-office infrastructure.

Hybrid remote can be done well with the right tools

Hybrid remote work is a massive change to the traditional office environment, but it’s only scary when we don’t have the right tools to help us succeed. Thankfully, the tech innovation cycle is accelerating to meet these challenges, and new tools come out all the time to address these ongoing new needs. When you’ve got the right tools in your arsenal, the whole thing gets a lot more manageable. Check out the companies mentioned when you have a chance.

Michael Cardamone is the CEO and Managing Partner of Forum Ventures, the leading early-stage fund, program and community for B2B SaaS startups based in San Francisco, New York City and Toronto. Mike was one of the first 30 employees at Box in a BD role and then led partnerships at Academix Direct. In addition to Forum Ventures, he is an angel investor in a dozen companies, including in the seed round of Flexport.

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